Refund Policy - return and exchange. Items must always be returned in unused condition. You can of course try to hang the painting and see how it looks on your wall, as long as it can be returned undamaged. Failure to comply with the above conditions will result in an impairment of the item, which we will have to set off against a refund. You have 14 days to return the art. If this deadline is exceeded, I cannot offer a refund or exchange. If you want to exchange to another item, you need to make a new order for the desired item. Studio Rikke Darling pays for delivery. Upon return or exchange, the customer pays. If a new item is sent, Studio Rikke Darling pays for the delivery.